Articles

Can I add SPF records for my domain name?

Sender Policy Framework (SPF) records help to reduce the chance of your domain...
Can I use ‘mail.domain’ in my mail client?

For scale and redundancy reasons we operate each service from its own hostname....
Can I view my FTP, email address, or database passwords?

We encrypt all FTP, email and database passwords so they are not visible as...
How can I change my mailbox password?

Changing passwords for any mailbox can be done through the x-domainos control...
How do I add SRV records for Office 365?

SRV records - service records used in Office 365 - can be added via our DNS Management interface...
How do I add another server/include to an SPF record?

If you're using x-domainos's mail server but want to route emails via another...
How do I migrate emails?

To migrate your emails and mailboxes to x-domainos, you can use our in-house...
How do I set up email on my Android device?

Here's how to set up a x-domainos email on an Android phone or tablet: Open...
How do I set up email on my iPhone?

To set up your x-domainos mailbox on an Apple iPhone or iPad, you need to:...
How do I setup my mailbox in Outlook?

We make use of 'autodiscover' technology so that in the majority of cases,...
I can't connect via FTP, what can I do?

There are a few common reasons why you may not be able to connect successfully...
I’ve reached my mailbox quota size. What can I do?

With x-domainos all mailboxes have a certain limit on data storage. It's...
What are MX records?

MX stands for 'mail exchanger'. It tells a 'sending' mail server how to find...
What are my email sending limits?

Email Account Limits The following limits apply to all messages sent via...
What are the recommended Thunderbird Mail client settings?

There are various methods of connecting to mailboxes on our platform. We...
What details should I use for a WordPress SMTP plugin?

The best SMTP details to use when configuring an SMTP plugin within WordPress...
What is SMTP?

SMTP or Simple Mail Transfer Protocol is a TCP/IP used to send and receive...
What is email forwarding?

Email forwarding refers to the operation of re-sending an email message...
Why are the IMAP folders missing from my iPhone or iPad?

If you can successfully send email and view any new messages in your Inbox, but...
Why can’t I send emails?

There are a few very common reasons why you may not be able to send emails.  Are your email...
Why do I get “Mailbox does not exist” bounceback from a brand new mailbox?

Getting a 'mailbox does not exist' message can be frustrating, we know. You...